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help desk in Charlotte

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  1. Desktop Engineer

    The position of Desktop Engineer is responsible for the creation of software packages for Windows based desktops and laptops, including testing and distribution. DUTIES and RESPONSIBILITIES * Uses Software Distribution and Patch Management Tools to ensure critical product and security patches are deployed to all MSC PC’s.   * Deploys packaged desktop software on an ad-hoc or rollout basis using enterprise desktop management tools such as ManageSoft, and track all software licensing, PC and ...

  2. Tier 1 Technical Support Representative

    Tier 1 Technical Support Representative Charlotte, NC $13.00 – $15.00 per hour to start, DOE   This data support center is looking for multiple Help Desk Representatives to join the company’s Tech Support team. The Technical Support Representative’s primary responsibilities include responding to client inquiries concerning a variety of installed application, hardware and software problems. This individual will also record inquiries, submit service requests, and facilitate a rapid response to ...

  3. Business Analyst

    Cardinal Innovations is a great work environment, with competitive compensation and very good benefits.   This position serves as a liaison between the business community and the IT organization to provide technical solutions to meet enterprise needs. The Business Analyst will facilitate user group meetings to solicit requirements, prepare system requirement documentation, prepare test scripts, conduct Integrated System Testing, and update technical documentation as needed in support of change/new ...

  4. Helpdesk Support Technician

    • Perform any necessary diagnostic evaluation of the problem through contact with the user, (either via phone, e-mail, or in-person) and/or use of special tools, such as remote access technology (VPN). • Perform diagnostic, troubleshoot and fix RF guns and related infrastructure. • Able to set up, troubleshoot and repair shipping/metering stations (scales, scanners, label printers). • Able to set up, troubleshoot and repair green terminals and IBM AS400 client. • Manage the client expectations ...

  5. IT Tools Administrator - Davidson, NC (2005702)

    JOB DESCRIPTION The Tools Administrator will be responsible for configuring Commercial Off-the-Shelf (COTS) Tools based on MSC needs. This includes base domain and project creation, field customizations, and basic workflow implementations. The Tools Administrator will also be responsible for configuring and implementing tool deployments. DUTIES and RESPONSIBILITIES * Responsible for configuring Commercial Off-the-Shelf (COTS) Tools such as Quality Center, Share Point, Service Now and Quickbase ...

  6. IT Help Desk

    IT Help Desk Trouble shoots internal computer issues Able to help via remote to other location when needed Able to travel to other locations when needed(very rare) Work on PC hardware Install and run cat 5 cables Help with slow internet speeds PC running slowly IT systems installation and configuration LAN/WAN environments Remote desktop applications support experience Experience with electrical wiring schematics Experience with mechanical repairs Microsoft applications (Excel spreadsheets and ...

  7. Point of Sale Technology Representative

    Job Duties: *Installs and upgrades computer equipment, software and cash registers in the school cafeterias *Provides technical support and problem resolution to cafeteria managers through Help Desk operations *Implements training programs for POS and related systems *Maintains back stock of cash register and computer equipment. *Prepares repair orders for cash register and computer equipment *Assists Financial Secretary with end of month reports Education and Experience: *High School Diploma ...